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JOIN DISCORD

Can't find what you're looking for here, or maybe you just want to come hang out with some awesome people? Join our Discord to get additional support, the latest updates and join our ever growing Beta Testers.

Support: Opening Hours

FAQ

HOW TO CHANGE BUILD VERSIONS

For each of our games we have multiple Branches or 'versions' running simultaneously with different content available to all users. If you are joining us to test these new features the process is simple. 

  1. Open Steam and locate the game in your library

  2. Right-click the game and select 'Properties'

  3. Change to the 'Betas' tab

  4. Select the appropriate option in the drop down menu

Here is a helpful video if you need it: Changing Build Versions

I CAN'T FIND MY FRIENDS SERVER

This can sometimes happen if you are on different Steam Download Regions. You can easily change this under Steam>>Settings>>Downloads>>Download Region.

Another thing to check is to make sure your friend is hosting a new server and not a local game. Lastly your firewall could be causing the issue. The easiest way to check this is to turn it off momentarily and try to connect to the server again. If it works, you will need to add the application as a trusted source and turn your firewall back on. 

If non of these steps have resolved the issue, please join our Discord and one of our developers will help as best as they can. 

CAN I SUGGEST NEW THINGS FOR THE GAME?

Absolutely! We love to hear from our community.

This is best done by joining our Discord. You can make general suggestions or suggestions for specific games. The only thing we ask is that you spend time playing the game to make the best suggestions possible. 

HOW DO I REPORT A BUG/ISSUE I FOUND?

We greatly appreciate the support of our testing community, but it is impossible to find every bug and issue. If you happen to find one, please join our Discord and notify one of our developers. 

They will work with you to resolve the bug and release the fix for everyone. 

HOW OFTEN ARE THERE UPDATES TO THE GAME?

Our games are updated as often as we can. If you are interested in keeping tabs on your favorite game or on the studio itself the best place is to join our Discord. We also have a Trello for each of our games if you want constant updates about content, features and bug resolutions. 

Galactic Feud Trello & Light Bearers Trello

HOW DO I APPLY TO BE A MODERATOR?

You can click HERE to view the moderator application posting. 

Support: FAQ
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